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Terms & Privacy

TRADE MARK NOTICE

4PLAY is a registered UK and European Trade Mark which is privately owned.

All correspondence should initially be made via our email address: the4playshop@hotmail.com

DELIVERY CHARGES:

Per box of balls = £2.00 (Second Class)

DELIVERY:

We aim to deliver the Goods within seven working days of acceptance of the Order.  If we are unable to deliver the Goods within seven working days then all reasonable endeavours to inform the Buyer of this by email and give a revised delivery time will be advised.
We shall not be liable in any circumstances for the consequences of any delay in delivery due to circumstances that we consider to be beyond our control.

PAYMENT FOR GOODS:

Full payment of the price of the Goods and delivery must be received prior to them being despatched. We currently accept payment via Paypal. (Other methods of payment, for example by cheque, may be available subject to prior agreement). Goods are only to be despatched when full payment authorisation has been received and credited.
Should some or all of the items not be available for any reason the Buyer will be advised by email or telephone informing the Buyer, and if payment has been taken, we shall credit the Buyer’s credit card or debit card account with the price of the Goods (and delivery if appropriate) which were unavailable. This will be done as quickly as possible and no later than 21 days from the date of the transaction. We will not be liable for additional compensation for any disappointment suffered or inconvenience.

CANCELLATION

To cancel an order the buyer must advise us in writing, (preferably by email), as quickly as possible so as to avoid goods being despatched unnecessarily. Should the goods be despatched it will be the responsibility of the buyer to cover any additional costs for their return. Returns must be done so using a recorded delivery service. All goods must be returned in their original condition and within twenty-one days at which point the appropriate refund will be made.

CONTRACT

A contract will only come into effect when acceptance by us of the Order takes place and the following conditions shall be deemed to be incorporated in the Contract. The Buyer accepts these terms and conditions by completing and submitting the Web Site Order form.  We reserve the right to refuse to supply any individual or company.
The Contract will be subject to the following conditions. All terms and conditions appearing or referred to in the Order or otherwise stipulated by the Buyer shall have no effect. Unless prior agreement has been obtained in writing no variation of the Contract is allowed. We may revise these terms at any time and without notice.  Any change will take effect immediately after posting on the Web Site and will be deemed to be accepted by any Buyer who continues to access this Web Site.
The acceptance of an Order will be by email confirming the Goods ordered, along with the price of the Goods / the arrangements for payment / the arrangements for delivery / the packaging / postage charge.  The acceptance will be both considered to be complete, and will be deemed for all purposes to have been sent to the Buyer at the time we send the email to the Buyer.

REFUNDS / EXCHANGE OF GOODS:

Should the items purchased not suit or fit then we will be happy to make a full refund or exchange the items within fourteen days of purchase provided they are returned at the buyers expense and all items are in their original condition. (Any original charges made for delivery are not refundable). Sale items may not be exchanged or refunded unless agreed prior to despatch. Your statutory rights are not affected. We shall not be liable to the buyer for any indirect, consequential or special loss or loss of profits which arises out of or in connection with the supply of goods except as expressly provided in these conditions. The delivery of any wrong items must be advised to us by email within three days.

GENERAL

All transactions must be carried out in UK sterling. All items shown on this site are listed on an ‘Invitation to Treat’ basis rather than ‘Offer For Sale’, and 4PLAY™ reserve the right to refuse any order.

No variation of these conditions shall be binding unless agreed between the authorised representatives of 4PLAY™ and has been confirmed in writing by ourselves individuals.

The Contract shall be governed by and construed in all respects in accordance with English law and the parties therefore agree to the exclusive jurisdiction of the English courts. The Web Site is designed to comply with English law.

OUR PRIVACY POLICY

All efforts will be made to protect your privacy. By using this Web Site you agree to the way in which we process your personal information. Personal information will be collected from you when you register or make a purchase with us or e-mail us, or when we speak with you over the telephone whenever necessary for the purpose of business. This information will not be disclosed to any other party or organisation except for the purpose of delivery or banking. Full details of our privacy policy are available by clicking the link at the bottom of the home page marked ‘Privacy’.

USE OF INFORMATION

We use the information we collect about you to process orders, deal with any enquiry or request and / or to send you information about our products and offers from time to time.
Your credit card details are taken through a secure server (Paypal) for processing by your card provider, our card processor and our bank.
We will pass your name and delivery address on to the carrier responsible for delivering your order.
We may also use the information that we collect to inform you about new products, offers or changes to our products. If you would prefer not to receive any marketing information, please send an e-mail to: the4playshop@hotmail.com
The information collected about you will not be used for any other purposes and will not be sold or otherwise disclosed to any other organisations except other companies within our organisation and our or their successors in title.

OUR CONTACT DETAILS

Name: David Brooks

Address: 4PLAY c/o Dab Hands, 24 West Street, Horsham, West Sussex, RH12 1PB

Phone Number: 07971833697

E-mail: the4playshop@hotmail.com

The type of personal information we collect:

  • Personal identifiers, contacts and characteristics (for example, name and contact details).

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Research and marketing purposes.
  • We will not share this information unless otherwise stated.

Our privacy policy is operated in accordance with the UK General Data Protection Regulation (UK GDPR).

How we store your personal information 

Your information will safely and securely stored. 

We keep any information gathered for two years. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

PRICING

We reserve the right to amend the price stated on the Web Site (or any other typographical, clerical or other error or omission on the Web Site) at any time.  Should it ever occur that there is a difference between the price of any Goods or delivery charges at the time the Order is made and the time when the Order is accepted, we will contact the Buyer by email or telephone and confirm whether the Buyer wishes to proceed with the purchase at the altered price.  If the Buyer decided not to proceed with the purchase then if any payment has been taken, this shall be re-credited in full to the Buyer’s credit or debit account.

DEFINITIONS FOR WEBSITE TERMS AND CONDITIONS FOR THE SALE OF GOODS AS AT MARCH 2008
In these conditions, unless the context requires otherwise:
“Buyer” – the person, company, firm, or body buying the Goods.
“Goods” – the goods which we will supply in accordance with these conditions.
“We” – David Brooks trading as 4Play. (4PLAY™)
“Order” – a purchase order issued by email by the Buyer to us in respect of the Goods on the order form set out on the Web Site.
“Web Site” – the web site “4play-shop.com”.

DISCLAIMER

We have taken every precaution in compiling this Web Site and therefore liability for damages (directly or indirect) arising out of or in connection with the use of the Web Site, except where, as a result of the negligence will not be accepted.

Nothing in the disclaimer or in the Terms and Conditions below seeks to exclude or limit any statutory rights available under the law which cannot be excluded or limited, including 4Play’s liability to the Buyer in respect of: i.) Fraud or fraudulent misrepresentation;
ii.) The terms as to title and quiet possession implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; or
iii.) Liability for defective products under the Consumer Protection Act 1987; and / or
iv.) The terms as to goods corresponding with their description implied by Section 13 of the Sale of Goods Act 1979 (as amended) where the Buyer deals as a consumer (as defined in Section 12 of the Unfair Contract Terms Act 1977).

This Web Site is provided on an “AS IS” basis and we exclude all warranties or representations of any kind with respect to this Web Site or its contents to the fullest extent permitted by law. In particular, whilst every reasonable effort is made to update this web site regularly, we do not warrant or represent that the information contained on the Web Site is accurate or up to date.
The contents of this Web Site are designed to comply with English law and only persons within the U.K. may order goods from it. You may be viewing the Web Site in a market in which we do not commonly sell our goods. We shall not be held responsible for non-compliance with any local advertising or other laws in relation to this Web Site or its contents.

4PLAY™